Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 working days. Orders are not processed on weekends or UK public holidays.

Delivery Times We currently ship to UK addresses only. Estimated delivery time is 7–14 working days from the date of dispatch.

Shipping Rates

• Standard Shipping: £2.99
• Free UK Delivery on orders over £35

Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking number. Please allow 24–48 hours for tracking information to update.

Delays Occasionally delivery may take longer due to high demand, customs, or courier delays. If your order hasn't arrived within 20 days, please contact us and we'll investigate immediately.

Lost or Damaged Parcels If your parcel arrives damaged or goes missing, contact us at [your email address] with your order number and we will resolve it promptly.

Last updated: July 2026